Joy

[plunkybug]

Well, I just learned that my new glasses have a number of very fine scratches on the left lens which is the main eye I see from, and the one that needs the correction more. It is not affecting my sight or anything, but it is depressing to know that they are there. I have had them less than a week, and have been storing them in the silk cloth and carrying case they provided. I have mostly had them outside of my purse because I have had my other pair there for just in case reasons. On few occasions I have out both pair in my purse but it is kinda tight keeping both pairs in there. I will eventually just carry the one pair. Chas couldn't see the lines like I could and though it was a smudge, but they did not go away after washing them. They have to be scratches...the vertical lines are so close and evenly spaced, though different heights. I don't think I got a warranty on them, but for a week's use, they should do something.

Edit: Since this didn't get posted until now, Chas did end up seeing what I was talking about so I took them in and had them looked at. They told me it was the reflective coating, and they basically insinuated that I had mishandled them by laying them down on something hard. I said "Listen to me. I have had them less than a week, only wear them driving which has been a handful of times so far, and at all other times have had them in your cleaning cloth and case the way you left them when I got them. I have had no problem with my other glasses which I have had for a few years (which didn't have the coating though)," and they said they had to send them off for a new lens because the frame is discontinued now. They made it seem that *sneezing* could scratch them. I mean, they're glasses, they're going to be worn, and used. If the coating is that delicate, then maybe they need to figure out something else to use instead, or make a clearcoat to make it less of an issue. Anyhow, I hope to have them back soon so I can post pics.

Comments

[katykate.livejournal.com]

aw man, that sucks!! I have anti-reflective coating, and they aren't scratched yet, so that seems extreme to me. The coating is a BITCH though. So hard to keep clean. I swear, I clean mine 3x/day minimum.

I hate new glasses problems. First you wait forever for them, and then something is wrong and you have to wait even more. That happened when I bought mine--I feel your pain.

[diyeana.livejournal.com]

Oh I hate that! You shouldn't get a new product and already have problems with it. I hope they fix it soon and it never happens again.