Part one.

[plunkybug]

While I may be cold and sleepy, it is good that I came in today, as they have begun the initial testing for an internal offline support position I applied for earlier last week. And it was very difficult, because the information we were supplied with, relating to an actual call, was confusing and conflicting, and with that sort of information, it was quite difficult to know how to answer. And it was timed. 20 minute limit. I was unsure of my answers during that time, but in talking with some of the other applicants, we all came to the same conclusions, so I don't feel as bad now. But I have been told that there are close to 20 applicants, so they are going to have to narrow it down a bit. Naturally I am nervous. Not sure what else is next, or how many other tests their may be. Keeping fingers crossed though.

Comments

[freeminds28.livejournal.com]

I did not even know that they were opening up Teir 1.5 again. I think that is bullshit that I did not know about it but oh well I probably would not get it cause I am a trouble maker.

[plunkybug.livejournal.com]

Well, we can only wait and see. I have a feeling they purposely gave a tricky one like that. I felt useless. There was no name with the email, and the ticket number did not pull any tickets with the specified/offending agent. I can't really even be sure that ticket was right. They also had 3 other modems listed in addition to what the email stated.

As they say on Iron Chef when the cooking ends and before tasting and judgment, "I did my best," and that is really all I could do with the given information. I still feel fairly insecure that maybe I missed something that would have unlocked everythhing, and not having the customer on the phone made it harder to check or verify things. Blah!

[artymiss.livejournal.com]

Hope all goes well! I will keep my fingers and toes crossed!

[plunkybug.livejournal.com]

Thanks. :)